Virtual Assistant Services for Healthcare Practices
Healthcare-trained support for front-office and back-office work
Routine admin work takes time away from patients. Radiant RCM provides healthcare-trained virtual assistants who support your front-office and back-office operations, handling administrative tasks, patient communication and practice management.
Virtual assistants and billing together
Eligibility checks and documentation handled up front give the billing team clean information, which helps claims go out stronger. Our virtual assistants work alongside our billing and RCM services.
Frequently Asked Questions
Are your virtual assistants trained for healthcare?
Yes. Our virtual assistants are healthcare-trained and support both front-office and back-office work.
Can a virtual assistant follow our own procedures?
Yes. We start with role definition and SOP setup, so tasks are done the way your practice needs them.
How will I know what the virtual assistant has done?
Tasks are carried out daily against agreed service levels, and you receive weekly reporting.