Radiant RCM desires to be a responsible company and make every effort to protect private data of
the users of our website. This privacy policy concerns the use of the website of Radiant RCM
at https://radiantrcm.com. This privacy policy defines all the rules that how radiantrcm.com
collects your personal information through the website and processes this information to provide
a personal experience to its users. This privacy policy also describes how we provide choices to
the users of our website (radiantrcm.com) regarding our use of your personal data and how we
access and update this information with the passage of time.
In this privacy policy, the
following terms are used frequently;
Personal information
This term refers to the information about the user of the website of radiantrcm.com that is personally identifiable like your name, address, email address, Social Security number or phone number. Children under the age of 13 years are not allowed to use the services of radiantrcm.com. Therefore, any terms of services make no provision for children’s use of the site.
Site
The word site refers to the website of radiantrcm.com.
Users
This term refers to the people who visit and use the services of our website.
How do we
collect and use your personal information?
If you are a user who just visits the website to
view the information portion about our services on our site then he/she is not required to
provide us with his/her personal information.
www.radiantrcm.com collects personal
information when the user signs up for a trial or paid subscription to the services provided by
Radiant RCM. When a user signs up then it provides its name, email address, phone number and
it’s company’s demographic and financial information.
radiantrcm.com automatically receives
and records information on our server logs from your browser, including your IP address and the
services you request.
We use this information for the following general purposes;
- Products and services provision.
- Medical billing services.
- Identification and authentication.
- Services improvement.
- Contact research.
- Anonymous reporting.
Radiant RCM will send you strictly service-related announcements on rare occasions when it is
required by you. For instance, if our Service is temporarily suspended for maintenance, we might
notify you about the updates via email. Generally, you may not opt-out of these communications
which are not promotional in nature. If you don’t want to receive an email, then you have to
option to deactivate your account.
If you wish to subscribe to our newsletter then we will
use your name and email address from your personal information to send the updates in a
newsletter to the users. Out of respect for your privacy, users have the option to unsubscribe
by clicking the link that is provided within the email.
IP Addresses
IP Addresses are automatically reported by the browser that is under your usage while you view a
web page or use the services of radiantrcm.com.
We may use IP addresses for the following
purposes;
- To diagnose or service technology problems reported by our users or engineers regarding IP addresses controlled by a specific Web company or ISP.
- To estimate the total number of users that are viewing radiantrcm.com from specific geographical regions.
How Do We Use Cookies and Other Tracking Technologies
When a user visits our site then we install cookies in your browser. A cookie is actually a small
amount of data, which usually includes an anonymous unique identifier that is sent to your
browser from a website’s computers and stored on the hard drive of your computer. We do link the
information we store in cookies to the personal information that you submit on our
website.
Radiant RCM uses both “session” cookies and “president” cookies. A session ID
cookie will get removed when you stop using the web browser. We may use session cookies to make
it easier for you to navigate our website and provide a personal experience to the users of our
website. However, a persistent cookie remains on your hard drive for an extended time period. We
may also set a persistent cookie to store your passwords, so you don’t have to enter it more
than once if you so choose. We have cookies on our website but we only collect your data in the
aggregate. We use a third-party tracking service that uses cookies and other tracking
technologies to track non-personally identifiable information about the users that visit our
website in the aggregate.
If you reject cookies then you may still use our website.
However, after rejecting the cookies then you may lose the ability to use some areas of our
site, such as consents or surveys, hence, it will bound the users to a well-defined limit.
Third-party monitoring
This privacy policy doesn’t cover the use of cookies by any tracking utility company.
https://radiantrcm.com doesn’t have any control over the use of such cookies.
We use Local
Storage, such as HTML5 to store the information of the content and preferences. Third parties
with whom we partner, so they can provide certain features on our website or to display
advertising based upon your Web browsing activity also use HTML5 to collect and store
information. Various browsers may offer their management tools to remove HTML5.
Behavioral Targeting / Re-Targeting
We partner with a third-party and network to manage our advertising on other websites. Our ad network partner may use cookies and web beacons to capture information about your activities on this website and other sites to provide you targeted advertising based upon your interests and preferences.
Information Sharing and Disclosure
Radiant RCM may be often required to expose personally identifiable data or protected health
information under special circumstances, such as to comply with subpoenas or when your actions
violate the Term of Services of Radiant RCM.
Radiant RCM shares demographic information with
business partners. No personally identifiable information or protected health information will
ever be used without the permission of our users (i.e. we will ask you before using a quote or
testimonial).
Third-party vendors can advertise our ads on sites on the internet including
Google. Third-party vendors can use cookies to serve ads based on a user’s prior visits to our
website. Users may opt-out of Google’s use of cookies by visiting the Google advertising opt-out
page.
Radiant RCM doesn’t rent, sell or share personal information about you with other
people or non affiliated companies for promotional purposes except to provide the services that
you have requested or when we have your permission.
It may be essential to share
information in order to investigate, prevent or take action if you observe any illegal activity,
suspected fraud, situations involving potential threats to the physical safety of any person,
violations of Radiant RCM’s terms of uses or otherwise according to the guidelines provided by
legislative organizations.
We will transfer the information of our users if Radiant RCM is
acquired or merged with another company. In this situation, Radiant RCM will notify you by email
or by putting a prominent notice on the website of Radiant RCM before information about you is
transferred and becomes subject to a different privacy policy.
We use other third parties
such as a chat service provider in order to provide custom communication to our users. When you
sign up for our services then we will specify what portion of your personally identifiable
information is shared as necessary for the third party.
How Do we Access, Update, or Correct Personal Information
If your personally identifiable information changes, or if you no longer desire to comply with
our terms of services. You may correct it or you can simply request deletion by contacting us
via telephone or postal mail at the contact information mentioned below. We will make sure to
respond to your request rapidly to access within a reasonable timeframe.
We will hold your
data for as long as your account is active or as required to provide you services. We will
retain and use your information as required to meet the standards of our legal obligations,
resolve disputes and enforce our agreements.
Security
We consider the significance of your personal information. So when you provide your sensitive information to us, we will follow generally accepted industry standards as well as federally mandated laws to protect the personally identifiable information. We will ensure the security of your personally identifiable information during transmission and once we receive the data, no method of transmission over the internet or method of electronic storage is 100%. We cannot guarantee the absolute security of your personally identifiable information once it is on our website. If you have any questions about the security features of our website then you can contact us at info@radiantrcm.com.
Customer Testimonials
We post customer testimonials, comments and reviews on our website which may contain personal
information such as name, company’s name and email address. We always ask for the customer’s
consent before posting their name along with their testimonial through email. If you wish to
update or delete your testimonial, you can contact us at info@radiantrcm.com.
You should be
aware that any personally identifiable information you submit on blogs on this site. This
information can be read, collected, or used by other users of these forums, and could be used to
send you unsolicited messages. We are not responsible for the personal information you choose to
submit on such forums like comments, blogs and other open forums. In some cases, we are even not
able to remove your personal information once it is on the internet, in such cases, we will
inform you that we are unable to protect your information from exposure and why.
Links to other sites
If you click on a link to a third-party site then you will leave this site and go the site you selected. Because we cannot control the activities of third parties, so we cannot accept responsibility for any use of your personally identifiable information by such third parties, and we cannot guarantee that they will follow the same privacy practices as we do. We encourage our users to review the privacy policies of any other service provider from whom you request services.
Referrals
If you choose to use our referral services to tell other people about our website then we will ask the name of that person who you have referred to and their email address as well. We will automatically send an email to the person who has come after your reference and invite him/her to visit the website. You can contact us at info@radiantrcm.com. To request that we remove this information from our database if you want us to do so.
Data Aggregation Services and De-identified Data
To the extent, we receive protected health information from customers that are covered under HIPAA, we may use such information to offer data aggregation services that comply with terms defined by HIPAA and to create de-identified data according to 45 CFR 164.514(a)-(c) retaining any and all ownership claims relating to the de-identified data created by radiantrcm.com from protected health information. Radiant RCM may use, during and after this agreement, all aggregate non-identifiable information and de-identified data in order to enhance the Software and Service, technical support and other business purposes, all in compliance with the HIPAA Privacy Standards, including without limitation the limited data set and de-identification of information regulations.
Changes and Updates of this Privacy Policy
https://radiantrcm.com May update or change the terms of this privacy policy for any reason. We encourage our users to periodically review this page and our Quality Policy page to get the latest information on our policy practices.
If you have any questions about our privacy policy, terms of services or want to give your
suggestion then you can contact us at:
Phone: +1 918 383 6404
Email: info@radiantrcm.com